From To-Do to Done: Client Wins
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2023
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Questions & Answers
What services do you offer?
I offer a range of services including web design, front-end development, UX/UI design, responsive design, e-commerce solutions, and brand identity creation. Visit my Services page for a detailed overview.
How do you approach a new project
I offer a range of services including web design, front-end development, UX/UI design, responsive design, e-commerce solutions, and brand identity creation. Visit my Services page for a detailed overview.
What is your project timeline?
I offer a range of services including web design, front-end development, UX/UI design, responsive design, e-commerce solutions, and brand identity creation. Visit my Services page for a detailed overview.
How much do your services cost?
I offer a range of services including web design, front-end development, UX/UI design, responsive design, e-commerce solutions, and brand identity creation. Visit my Services page for a detailed overview.
What platforms do you work with?
I offer a range of services including web design, front-end development, UX/UI design, responsive design, e-commerce solutions, and brand identity creation. Visit my Services page for a detailed overview.
📌 Case Study: Smart Scheduling = Record-Breaking Sales
Client: A busy clothier in Texas working with a nationwide menswear brand.
The Challenge:
He struggled with appointment scheduling, often mixing up client zones and losing time between meetings.
What I Did:
I took over calendar management, aligned bookings by zone, and filled gaps with high-priority clients — all while reducing travel time and stress.
The Result:
He hit his highest annual sales quota and jumped from #11 to #9 in national rankings — just by streamlining his calendar.
“I’ve never felt more organized. Valerie helped me get back in control of my day—and it showed in my numbers.”
🖨️Case Study: Coordinating a Nationwide Printer Repair Contract
Client: A corporate service provider with contracts across Australia
The Challenge:
They secured a massive nationwide contract to repair and maintain over 400 printers across various locations in Australia. Every day was packed with site visits, service requests, and tight deadlines. The workload was intense — and required coordination across technicians, IT teams, suppliers, and more.
What I Did:
As their virtual assistant, I became the central hub for communication and coordination. I managed:
Daily scheduling of on-site visits
Logging and tracking service requests
Communicating with IT personnel and vendors
Sourcing parts for various machine models
Following up on assessments and repair outcomes
From routine maintenance to highly specific technical fixes, I kept the process organized and moving forward.
The Result:
We successfully managed 400+ machines across the country, keeping everything on track and professionally documented. The contract, initially short-term, was extended to a full year — a huge vote of confidence in our performance. Eventually, the company transitioned to a new printer brand, but not before expressing full appreciation for how smoothly the project had run.
“It was a demanding project, but Valerie kept everything flowing — from urgent repairs to full-scale logistics. We couldn’t have done it without her coordination.”